Privacy Policy

Last updated: November 2026

Who we are

This website (threebrotherstourism.com) is operated by Three Brothers Tourism L.L.C, a tour operator based in Deira, Dubai, United Arab Emirates. This policy explains what personal information we collect when you use our website or contact us, and how we use it.

Information we collect

We only collect the information you choose to share with us, for example when you:

• Fill in a booking, contact or quick-request form (name, phone/WhatsApp number, email, preferred date, number of guests, hotel name and any message you write)
• Message or call us on WhatsApp or by phone
• Subscribe to our newsletter (email address)

Like most websites, our server and analytics tools may also automatically record basic technical data such as your browser type, device, pages visited and approximate location, to keep the site secure and understand how it is used.

How we use your information

• To reply to your enquiry and confirm availability and prices
• To arrange your booking, hotel pickup and on-the-day updates
• To send newsletter offers if you subscribed (you can unsubscribe at any time)
• To improve our website and services
• To meet legal, accounting or safety obligations

Sharing your information

We do not sell your personal information. We only share the details needed to deliver your experience with the trusted partners who operate it (for example the desert camp, yacht operator or attraction), and with service providers that help run our website and communications. We may also disclose information if required by law.

WhatsApp and third-party services

When you contact us through WhatsApp, your messages are also handled under WhatsApp’s own privacy policy. Our website may embed content or links from third parties such as Google Maps, Instagram and Facebook, which may collect data according to their own policies.

Cookies

Our website uses essential cookies to work properly and may use analytics cookies to understand how visitors use the site. You can block or delete cookies in your browser settings; some parts of the site may not work correctly without them.

How long we keep your data

We keep enquiry and booking information only for as long as needed to provide our services and meet legal or accounting requirements, after which it is deleted or anonymised.

Your choices

You can ask us at any time to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Simply contact us using the details below.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.

Contact us

Three Brothers Tourism L.L.C, Office #214, Burj Nahar Views Building, 116 Omar Bin Al Khattab Street, Naif, Deira, Dubai, United Arab Emirates · Phone/WhatsApp: +971 50 976 0236 · Email: Support@threebrotherstourism.com